Force close Google Play Store. Force closing the Google Play Store is the simplest way to fix random freezes with the app. You can do this by just swiping away the Google Play Store app on your
Open Settings on your Android phone. Tap on “Apps” and “Google Play Services” under the “All apps” section. Select “Storage,” then press the “Clear cache” button followed by the “Clear data” or “Clear storage” button. Restart your phone. Similarly, clear the cache and data for the Play Store and System Web View. 5.
Go into Settings > Go into Applications Manager > All Apps > find Play store and tap on it >Clear Cache, then Clear Data after that Tap on Force Stop > Reboot your phone. IF not works then reset your phone or put a Memory chip; Its says Downloading but not Contact your device manufacturer for help. Close and reopen Google Play Store. On your Android device, swipe up from the bottom, hold, then let go. To close the Google Play Store app, swipe up on it. To reopen the app, tap the Google Play Store app . Restart your device. Press and hold the Power button.